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Free Shipping on Orders $100 or More

Shipping and Refund Policy

Shipping

Orders are processed Monday-Friday ONLY. No weekends.

After order is placed, your disclaimer is confirmed and order has been received your purchase is FINAL.

ALL CUSTOM SALES ARE FINAL. AFTER YOUR ORDER IS FINALIZED, YOU CAN NOT CANCEL YOUR ORDER. Please be advised before placing your order.

We ask that you allow up to 21 business days for your custom orders to ship:

  • Please be patient when your custom orders are placed. We want to make sure we deliver you the best product possible.
  • Orders are shipped through FIRST CLASS USPS (3-7 DAY SHIPPING DEPENDING ON YOUR AREA) unless alternative is requested at checkout
  • PRIORITY USPS (1-3  BUSINESS DAYS) - Ships after production
  • After your order is shipped, you will receive your tracking number to further track your purchase. If at anytime you have any questions about your order or status of your order please don't hesitate to contact us at support@creativekidsjewelry.com. We are here to assist you with all of your creative needs.

Refunds

Customized Products/No Exceptions

We can not accept refunds or exchanges on customized products. 

Customizable products can not be resold. Please be sure that you are ordering exactly what you want for your creative custom order. 

Before placing order please thoroughly read product descriptions, you will also have to accept disclaimer before completing order.

We are not responsible for incorrect colors, sizes, spelling, prints or any other customization after you, as the customer, accepts the final disclaimer.

Unfortunately, we cannot accept returns and exchanges on any custom product.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Exchanges will not be granted for custom products.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.